Buying a car out of state and remotely

We moved from another state to El Paso, Texas a few years back. Cross country moves are always difficult, especially when you have a one year old. Your brain is about to explode but the excitement towards a new job, enchanting smiles of your family members, and a little help from the movers given that your new employer is willing to pay moving expenses partially can make your life a little easier. We found that cost to move our thirteen year old car would be way more than our old friend was worth. It was the time to cut the for-ever bond with our dear old faithful vehicle. We are not proud of it — we decided to leave our old coughing friend behind for just $1,550. Go Craigslist! 

Should we purchase a new car and then drive to the new location?

My wife and I were a bit confused about strategies regarding purchasing a new car. Should we purchase it in the East coast and drive it to Texas, or should we purchase the car after going to Texas. While we were brainstorming strategies we concurrently researched on sedans. Purchasing a car is always a challenge. The first step, as we all know, is doing the research before stepping into a dealers shop. If you are planning to purchase a used car then your research and understanding about cars have to be stronger than the case of purchasing a new car. Luckily even though we were affectionate to our old coughing faithful for too long, we leaned toward a new Honda model after giving considerations to several sedans of Ford, Toyota, and Mazda. Once you decide the type of the car and the budget, you are through half way. Edmunds is a great resource to analyze the price of vehicles!

The most painful experience was to speak with the sales representatives

We went for test drives when we were in the East Coast but realized that talking to most dealers is another brain-damaging effort. You might be familiar with the drama, the representative will say a ridiculous price first. You will say, “Ok, we will think about it”, because you are too polite to say, “I already know the reasonable price”. Then the sales representative will say, “give me two minutes, I will talk to my boss and get back to you”. After returning, the representative will say, “Today is your lucky day, my boss reduced the price by 981 dollars and 89 cents.” The drama will vary a little with different dealers. One common sentence is “If you show me another quote with lower price, we will match it”. Dude, if you are barely able to match it then why would I come to you knowing the fact that you tried to charge me more? I am pretty sure you will not be able to say these things to the dealer because we were not. We came up with a plan that we think was executed quite successfully.

Out-the-door cost and last-and-final price

It was good that we already rented an apartment in El Paso (thanks to the organization hiring me, paid for a trip to El Paso earlier to arrange accommodations). After giving a brainstorming thought, we decided that we will go through a long-distance car buying experience. It will be a challenge but every challenge comes with a great story, which I am writing now!

We started to request for out-the-door cost of a specific Honda sedan. Obviously, we were asking the dealers in El Paso and New Mexico, especially within 100 miles from the center of El Paso. Again, remote communication is a hassle and probably not many dealers will take such communications seriously. We constantly faced with inappropriate questions like “How much maximum would you be willing to pay per month for your car loan?”, “What is your budget?”, “If I give you a quote will you be back to negotiate if you see a lower price with another dealer?”, etc.  We did not understand the reasons for asking these questions. They could directly give us a quote instead of asking how much monthly loan payment we are comfortable with. In some cases, we had to politely answer that we were looking at the total, not the monthly payments. Anyway, we started to ask for last and final prices. Mentioning this is redundant that all but one quoted way higher price than the price listed in Edmunds. As far I can recall, we communicated with all Honda dealers in El Paso.

The best “last and final price” was given by a representative of El Paso Honda. We asked for a final price in our first email. The representative, whom we may call Mr. X for convenience, gave us a final price in his first email back to us and did not reduce the price even a penny after that. Needless to mention that it was lower than what Edmunds had listed. In addition, El Paso Honda provided complementary mudguards, SolarGuard window tint, and a full tank of gas. The warranty from Honda was 3 years or 36,000 miles bumper to bumper limited coverage.  It was called limited because it covers all components except normal wear items like brake pads, filters, motor oil, etc.  The power train warranty is 5 years or 60,000 miles coverage.  This includes all important items like fuel pump, water pump, seals, gaskets, etc.

Our sales-representative, Mr. X, was really a nice person

We had six large luggages with us the day when we moved to El Paso. We reached El Paso Airport around 6:30 PM on a July evening. Mr. X was very kind to offer us a ride from the airport to the hotel we booked for the night. He helped us with the luggages. After dropping my wife and son to the hotel, Mr. X and I went to El Paso Honda where he handed me over the keys and the new car which has barely been driven. All the paperwork on loan application was already done remotely. Mr. X made this transaction very smooth. You might be wondering who this Mr. X is if you are in need of a car and if your choice is a Honda. We will share who Mr. X is only with people we know. If you need that information because you are purchasing a car, please send us a message using the Contact Us form. In the body of the message, please describe yourself, please provide your public page, or Facebook page, or your LinkedIn profile. Again, we will provide the information only if we know you. Therefore, we need to know you through your public pages to be able to give you the information, who Mr. X is.

It was not the deal on the car that made Mr. X the subject of our story today. Our respect for Mr. X is for his professionalism, communication skill, and attitude to help others. We experienced a grand welcome, the moment we stepped on to El Paso, from this modest, professional, and generous El Pasoan, Mr. X.

Settle in El Paso team




Comments

4 thoughts on “Buying a car out of state and remotely

  1. Amazing description about your car and driving part. I always love driving, moreover to new town. Thank you for sharing

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